CONTACT US TODAY: info@simplicitytravel.com (845) 279-9326

TERMS AND CONDITIONS

GENERAL INFORMATION

Making Your Reservation Once you have received a price quote, please phone or e-mail the office with the correct full legal names as appear on the passports with dates of birth and gender of travelers. We will make your booking and guarantee the price we quoted at that time. Please note that original prices quoted are based on live inventory and are subject to change at time of actual booking.

A deposit of $150.00 per person is due at that time. In many cases, price of airline tickets must also be paid at time of booking. We will use the tour operator with the best rate. Promotional or sale fares may require a higher deposit. Bookings can be made up to 3 days before travel. Upon receipt of deposit, your tentative booking becomes a confirmed reservation. Payment in full is due 50 days prior to departure. Booking made less than 45 days before departure require immediate payment in full. Be sure to make your payment on time as we cannot hold reservations beyond the payment deadlines.

Group bookings have different terms for payment - please consult your contract.

Payments

We accept the following form of payment:

(1) Check*, Certified check or Money Order.
(2 ) Credit Cards: American Express, Master Card, Visa or Discover Card

*Personal checks will only be accepted for final payment if they reach us 8 weeks prior to departure. Certified checks and Money Orders must be sent via overnight delivery.

Mail Payments to:
Simplicity Travel, Inc.
26 Brewster Woods Drive
Brewster NY 10509

Late Bookings

Bookings made 14 days or less before departure will incur a $25 fee to cover additional expense reservation and expedite documents.

Revisions/ Changes

Once payment has been received, a fee of at least $25 will be charged each time changes are made to a reservation to cover administrative costs. Additional change penalties vary by tour operator and airlines. Most airlines will charge upwards of $200.00 to make changes to names, dates or itineraries.

Group bookings may be subject to additional penalties for revisions. Please consult your group contract.

Cancellations

To minimize penalties, please advise us immediately should you wish to cancel a confirmed reservation. Cancellation penalty are as follows:

46 days or more/$100.00pp
45-22 days/ $200.00 pp
21-7 days/ 50 %
7 – 0 days/ up to full amount of trip

Additional cancellation charges: Depending on the tariff, from $50.00 to the full amount of the fare may be forfeited. Hotel penalties often apply, and the amount varies by hotel. Airlines charge upwards of $200.00 to reschedule travel dates plus any change in fare.

Cancellation penalties may vary depending on travel dates and hotel, due to certain hotel cancellation policies and airfare tariffs. Penalties up to the full amount paid may apply over holidays, peak periods and promotional sales.

Group bookings may be subject to additional penalties for revisions. Please consult your group contract. Cancellation insurance is highly recommended.

Increased Airport Security

Arrive at the airport early. For international travel plan to arrive 3 hours prior to departure and be checked in for your flight no later than 2 hours prior to departure. Late arriving passengers may be denied boarding. Passengers are limited to one carry on bag in addition to a personal item such as a purse or briefcase. Knives and sharp instruments are prohibited on aircraft. Anticipate various security check-points and be prepared to cooperate with baggage searches etc. Please refer to your individual airline regarding baggage fees.

Refunds

No refunds can be made for unused services or inclusive amenities. All tickets and vouchers must be returned before a refund can be issued. Please allow 4-6 weeks for processing refunds after notifying us to cancel reservation.

Travel Insurance

Health, accident, baggage and trip cancellation insurance is available. Unexpected circumstances can occur at anytime, anywhere and to anyone. A sudden emergency just before or even during your vacation may force you to cancel or interrupt your trip. Should this occur, the last thing you need to worry about is the money you could lose.

We strongly recommend that you protect your vacation investment with low-cost travel insurance.

Entry Requirements

U.S. Citizens must present a valid passport.  The airline cannot board any passenger who fails to carry proper documents. Unfortunately, we will be unable to process any refund due to your failure to bring the proper documentation. Non-U.S. Citizens must check with the appropriate Consulate or Tourist Board regarding entry requirements. A driver’s license alone is NOT acceptable as proof of citizenship. Most destinations require that passports be valid for 6 months past travel dates.

Island Tax

Most airlines include island departure tax. But in some cases they are payable at the airport when arriving or departing. If not included,  the following departure taxes payable were applicable at time of printing and equivalent to:

Jamaica-$27 US - Included with airline ticket purchase.
Nassau - $18 US
Barbados - $15 US
St. Lucia - $21 US
Dominican Republic - $10 US
Costa Rica - $27 US

Please ask for amount for other islands.

RESPONSIBILITY

Airline Responsibility

Your flight itinerary is accurate at the time of booking HOWEVER the airlines do reserve the right to change flight times and routing with out notifying the consumer, travel agency or tour operator. The airlines are only responsible to deliver you to your ticket destination. The airlines  often make this type of change. You are responsible for checking with the airline and reconfirming your flight itinerary the day before travel. The Conditions of Carriage in use by the airlines concerned shall constitute the sole contract between the airlines and the purchaser of these tours and /or vacations. The airlines concerned are not liable for any act, omission or event whatsoever, that occurs during the time the passengers are not on board their plans or conveyances. Liability of the airlines for loss, damage or delay to baggage does not exceed $9.07 per pound up to a maximum of 44 lbs. for checked luggage and $400 for unchecked baggage or personal property.

Our tour operators have made arrangement with the airlines, hotels and other independent suppliers to provide the services and accommodations in connection with your vacation.  Travel Impressions, Gogo Worldwide Vacations, Apple Vacations, Unique Vacations, Funjet Vacations, Vacation Express, Classic Vacations as well as other chosen tour operators and their associated or affiliated companies, their agents, servants and employees shall not be liable for any claims, actions, caused action, injury, damage, loss, delay or expense arising out of the action or omissions of these independent suppliers providing services including, but not limited, to transportation, hotel, food or sightseeing services over whom we do not have direct control. In the unlikely event you should have a dispute with any supplier we will do our best to assist in resolving the matter.

Please understand that we cannot accept responsibility for loss, damage, delay or inconvenience, whether physical or emotional, resulting from factors beyond our control including, but not limited, to the Acts of God, weather, mechanical breakdowns, labor disputes or strikes, disturbances, force majeure, sickness, pilferage, quarantine, acts of terrorism, government actions or the failure of any aircraft, watercraft or other means of transportation to depart or arrive as scheduled, or for your failure to obtain valid documents or your failure to follow instructions.

We cannot accept liability for loss or delay of your luggage or personal property, loss of enjoyment, loss of pay, emotional distress, upset or disappointment resulting from the actions of any independent supplier or from any factor beyond our control.

All prices, hotel information, special offer, bonuses and/or inclusions in this web site are accurate at time of printing and are subject to change without notice. The right is reserved to withdraw any program and/or offer in this web site and/or make such changes as, in our sole discretion, as we deem necessary at any time. All featured information; opinions and descriptions on hotels, condominiums or villas are advertisements based on such facts and representations provided by each property. Although our best efforts were made to ensure accuracy, we cannot assume responsibility for errors or omissions in the content of the advertisements, charts or other information in this catalog.

Payment for a vacation shall constitute acceptance to all terms, conditions and/or provisions outlined on this web site.

Peak Travel Periods

Certain tickets and packages for travel during peak travel periods – certain holidays and peak weeks have other restrictions for changes and cancellation. Please inquire at time of booking, if there are any special penalties associated with your peak travel trip.